The most attractive feature is great details are involved in the articles.
“You can’t argue with a computer. Viola Joseph had to fork over $100 in cash on the day of the visit and Children’s said it would bill her the remaining $600, which is about $600 more than she has in her purse.”
The columnist did not use a plain expression of Viola Joseph’s financial condition; he just told the reader how much was left in her wallet on earth. This narrative method creates a vivid picture, showing the reader what really happened.
Usually the columnist has to choose a side in his reporting, although I can clearly felt that he was standing at Viola Joseph’s side while I was reading the article, at the same time, I saw him made the point for the other side, the Hyatt Hotels as well. He quoted the letter from Bruce McDonald, general manager of the Hyatt Harborside, to those house keepers who were fired. He chose his side, but also kept the objectivity of being a journalist by doing this. The columnist did not condemn the hotel owners with emotional phrases, he did what he should do, put the truth and reality on paper, and let the readers see the both versions of story. Nothing is unnecessary and nothing can be ignored.
I think this piece of work shows the heavy reporting that the columnist has done. The skill of how he put the story into a smart structure, which makes enthralling reading is something I really need to learn.